Terms & Conditionss:
All Bespoke Carpentry
0421311386
Last updated: 06/10/2026
Business: All Bespoke Carpentry
ABN: 24455603592
Location: Adelaide, South Australia
These Terms & Conditions apply to carpentry, joinery, woodworking, framing, decking and related services provided by All Bespoke Carpentry ("we", "us" or "our") to a customer ("you" or "your").
By accepting a quote, engaging us to perform work, or otherwise instructing us to proceed, you agree to these Terms & Conditions together with the applicable quote, scope of work and any agreed variations.
1. Our Services
Our services may include:
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custom joinery;
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framing;
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decking;
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general carpentry;
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repairs and maintenance;
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residential work; and
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commercial work;
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roofing and guttering;
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gyprock and flushing;
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painting.
The exact services to be provided will be described in the applicable quote, estimate, proposal or agreed scope of work.
2. Quotes and Estimates
Unless expressly stated otherwise, a quote is based on the information available to us at the time it is prepared and describes the work and materials we have agreed to provide.
A quote may exclude work, materials, fees or circumstances that are not specifically identified in the quote.
An estimate or indicative price is not a fixed price. It is an approximate indication of expected costs based on the information available at the time.
Our price may change where:
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the scope of work changes;
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additional work is requested;
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site conditions differ from those reasonably apparent when quoting;
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concealed or unexpected conditions are discovered;
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material prices change before materials are purchased;
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specified materials become unavailable;
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additional labour, engineering or specialist services become necessary; or
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additional work is required to comply with applicable requirements.
Where reasonably practicable, we will discuss significant additional costs with you before proceeding.
3. Acceptance and Commencement
A quote may be accepted by signing or otherwise approving the quote, paying a required deposit, providing written confirmation, or instructing us to commence work.
A quote is generally valid for [30] days unless otherwise stated.
We may decline to commence work until required deposits, approvals, information or site access have been provided.
4. Deposits and Payments
Unless otherwise agreed in writing, payment will be made according to the following schedule:
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Deposit: [e.g. 20%] upon acceptance;
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Progress payment(s): [insert milestone/payment schedule]; and
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Final payment: [e.g. balance upon practical completion].
The specific payment schedule in your accepted quote takes priority over this general provision.
Invoices are payable within [7] days unless another period is stated on the invoice.
We may suspend work if an invoice remains unpaid after its due date, subject to any rights and obligations imposed by applicable law.
You remain responsible for payment for work properly performed, materials properly supplied or ordered and approved variations.
5. Variations and Additional Work
A variation occurs where the agreed scope, materials, design, quantities or other requirements change.
Examples include:
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additional work requested by you;
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changes to design or materials;
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additional work required because of concealed site conditions;
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additional preparation or repair work;
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changes requested after work has commenced; or
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work required because information supplied by you was incomplete or inaccurate.
Where reasonably practicable, we will provide a description and price for a variation before carrying it out.
Where urgent work is reasonably necessary to protect people, property or the integrity of the project, we may carry out necessary work without obtaining prior written approval where it is not reasonably practicable to do so.
Variations may affect both the total price and completion date.
6. Materials
Materials may be:
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supplied by us;
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purchased specifically for your project;
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selected or approved by you; or
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supplied by you.
Where you supply materials, you are responsible for ensuring they are suitable, sufficient and available when required.
We are not responsible for delays, defects, additional labour or additional costs caused by client-supplied materials that are unsuitable, defective, damaged, incomplete or incompatible with the work.
Where we source materials on your behalf, material availability and pricing may affect the project price and timing.
7. Site Access and Client Responsibilities
You must provide us and our authorised contractors with reasonable access to the site at agreed times.
You are responsible for:
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providing safe and reasonable access to the work area;
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ensuring the site is reasonably ready for the work;
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identifying known hazards or hazardous conditions;
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obtaining permits, approvals or permissions that are your responsibility;
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ensuring required access to utilities and services;
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removing or protecting personal property where reasonably necessary;
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keeping children, pets and unauthorised persons away from work areas; and
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complying with any reasonable site safety requirements we communicate to you.
Where access is unavailable or the site is unsafe, we may need to postpone work and may charge reasonable additional costs resulting from the delay, where permitted by law.
8. Permits, Approvals and Existing Conditions
Unless expressly included in our scope, you are responsible for obtaining required planning, building, strata, landlord, council or other approvals.
We may assist with information or coordination where agreed, but responsibility for approvals remains with the party identified in the quote or applicable law.
Existing buildings and sites may contain concealed issues, including structural problems, asbestos, water damage, rot, pests, inadequate foundations, non-compliant previous work, concealed services or other conditions that could not reasonably be identified during quoting.
If such conditions are discovered, we will discuss the available options and any additional work or costs where reasonably practicable.
9. Project Timing and Delays
We will make reasonable efforts to meet agreed or estimated timeframes.
Unless expressly stated otherwise, any commencement or completion date is an estimate rather than a guarantee.
Timing may be affected by:
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weather;
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material or supplier delays;
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subcontractor or trade availability;
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site access;
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variations;
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unexpected site conditions;
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illness or injury;
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industrial action;
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government requirements;
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approval or inspection delays;
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events outside our reasonable control; or
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other circumstances that could not reasonably have been anticipated or prevented.
We will communicate material delays where reasonably practicable.
10. Client Changes and Delays
If you request changes, delay decisions, fail to provide access, fail to provide required information or otherwise cause the project to be delayed, we may reasonably adjust the project schedule and charge additional costs resulting from the delay where permitted by law.
11. Workmanship and Defects
We will perform our services with reasonable care and skill and in accordance with the agreed scope.
If you believe there is a defect or workmanship issue, you should notify us as soon as reasonably practicable and provide reasonable details of the issue.
Where the issue is our responsibility, we will assess it and, where appropriate, repair or rectify the relevant work within a reasonable period.
This does not cover damage, deterioration or failure caused by:
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normal wear and tear;
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misuse or neglect;
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alterations or repairs performed by others;
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unsuitable or defective client-supplied materials;
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failure to follow reasonable maintenance instructions;
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movement, settlement or structural issues outside our control;
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environmental conditions; or
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circumstances unrelated to our workmanship.
Nothing in these Terms limits any mandatory consumer guarantees, statutory warranties or other rights that cannot legally be excluded or limited.
12. Manufacturer Warranties
Where products or materials supplied by us are covered by a manufacturer's warranty, we will pass on the benefit of that warranty to you to the extent reasonably available.
Manufacturer warranties may be subject to their own conditions and exclusions.
13. Damage to Existing Property
We will take reasonable care when working around existing property.
However, some work can involve unavoidable risks to existing finishes, structures, landscaping, surfaces, walls, flooring, paintwork, services or other property.
You should tell us about fragile, valuable or particularly sensitive items or areas before work begins.
We are not responsible for pre-existing damage, concealed defects or deterioration that becomes apparent during reasonable work, except to the extent caused by our negligence or otherwise required by law.
14. Liability
To the maximum extent permitted by law, we are not liable for loss or damage caused by circumstances outside our reasonable control or by information, materials, designs or instructions supplied by you or a third party.
Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot legally be excluded, restricted or modified under applicable law.
Where permitted by law, our liability for a particular service may be limited to repairing or resupplying the relevant service or paying the reasonable cost of having the service supplied again.
These provisions do not exclude liability for matters that cannot legally be excluded, including liability that applicable law prohibits us from excluding.
15. Cancellation or Termination
If you wish to cancel or terminate the project, please notify us as soon as possible.
You may remain responsible for reasonable costs incurred before cancellation, including completed work, specially ordered or non-returnable materials, approved variations, subcontractor costs and other reasonable costs, subject to applicable law and any contractual or statutory cancellation rights.
We may suspend or terminate work where:
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invoices remain unpaid;
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the site is unsafe;
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required access is not provided;
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you materially breach these Terms; or
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circumstances arise that make continued performance unreasonable or unlawful.
Any termination will be subject to rights and obligations that apply under applicable law.
16. Disputes and Complaints
If you have a concern about our work or invoice, please contact us first so that we have a reasonable opportunity to investigate and resolve the issue.
We will attempt to resolve disputes in good faith.
Nothing in these Terms prevents either party from exercising rights available under applicable consumer, building, contract or other laws.
17. Consumer Rights
Our services may be subject to mandatory rights and guarantees under Australian law, including the Australian Consumer Law where applicable.
Nothing in these Terms is intended to remove or reduce a right or remedy that you have under law and that cannot legally be excluded.
18. Governing Law
These Terms are governed by the laws applicable in South Australia and, where applicable, the laws of the Commonwealth of Australia.
19. Entire Agreement
The accepted quote, agreed scope of work, approved variations and these Terms form the agreement between you and us for the relevant project, subject to any mandatory rights or requirements imposed by law.
If there is an inconsistency, the specific terms of the accepted quote or written variation will generally apply to the relevant project matter.
20. Contact
All Bespoke Carpentry
0421311386
Last updated: 06/10/2026
Business: All Bespoke Carpentry
ABN: 24455603592
Location: Adelaide, South Australia